• consumers enjoy basic rights as specified in the UN Guidelines for Consumer Protection and in Consumers International Charter of Rights;
• consumers are involved in making the decisions that affect them;
• consumers have social justice and access to just system of redress; and where consumers act as responsible members of society.

Our mission is to protect and promote the interest of all Pakistani consumers: by educating them about their rights and responsibilities; by providing them independent information about goods and services; and by informing them about government's performance as protector of their rights, especially the poor consumers. TheNetwork produces periodical and issues-specific publications.

TheNetwork is a non-partisan organization that does not seek, favor or receive any benefits from any section of the commercial private sector. The organization supports pro-people (especially pro-poor) development, and historically marginalized groups, such as women, in Pakistani society. Internally, TheNetwork is democratic in nature and believes in participatory decision-making, transparency and accountability. It does not discriminate on the basis of class, caste, creed, race, age, sex or religion. TheNetwork is registered with Securities Exchange Commission of Pakistan under Section 42 of the Companies Ordinance 1984 (Registration No: 1-01014). It is a company limited with guarantee not having a share capital.